(NOTE: This has not been a common problem since Windows 98 SE, circa 1999)
There is a known compatibility issue with various video drivers when running our SETUP.EXE in certain resolutions / color depths. Any errors are related to an improper implementation with the driver's ability to perform the Windows API StretchBlt operation (GDI support). We apologize for any inconvenience, but this is NOT a problem with IMG software. If you experience any errors or difficulties while installing IMG software, we suggest you do one of the following:
- Obtain the most up-to-date driver from the manufacturer of your video adapter.
- Reduce (or change) the color depth / resolution of your video display and rerun SETUP.EXE (Display Properties | Settings)
- Change the video settings to the Standard VGA or Super VGA and rerun SETUP.EXE.
Original ID: PI300315
|Category: Installing||Type: Problem/Resolution||Product: General Issue|