All downloads are available at the bottom of the product description page. Many times people would download the incorrect version for their needs. Be sure to review the product descriptions and notes at the top of the product page to verify that you are downloading the correct product for your needs.
Original ID: QW400321

Your information is not required, as indicated clearly on the top of the page. Simply scroll down and select the downloadable file. If you would like product literature, and more information about IMG's products, use the form to enter a name and address, along with your e-mail.
Original ID: QW400322

Please contact IMG by e-mailing us with the request, or give us a call.
Original ID: QW400323

There are all types of data connections available, and the speed of the download depends not only on the size of the download, but the type of Internet connection you have and the volume of Internet (or local) data traffic. For a typical 56K modem, a 1MB (1000K) download will take between 9-15 minutes.
Original ID: QW400324

Typically the file will be placed on your desktop, a Temp folder, the My Downloads folder, or My Documents folder. This is a function of your version of Windows, browser preferences, and your system configuration. If you can't find a recently downloaded file, you can try the following:

• Try and download a file from the Internet, and you will be asked to Save to Disk - when you select OK, the default folder should be shown, indicating where the file will be saved. Cancel this download, then use Windows Explorer to open the default download folder.
• Download the file again, and note the location it is being saved in. If it is the same as the original, you will be asked if it is OK to overwrite the existing file. Note the location, cancel the download, then use Windows Explorer to open the folder.
• Always note the save location, or use the same location everytime you download a file.
• Use the Find or Search function on the hard disk, and specify the file name (indicated on the download link).

Original ID: QW400325

Notes:

• Depending on product, release version, OS version, and specific technical issue, some tech items are very specific, and some may span to other products/versions
• Downloadable files can also be accessed by anonymous FTP at ftp://downloads.imgpresents.com
• Older files are moved into a separate archive location - see notes/details/new location in *.archived.txt text file

• Return to Technical Support

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