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IW0105120384
Overview of Single File Downloads

In order to make downloading & demonstrating IMG software as simple as possible, a single file, self-extracting, self-installing file approach is used, and is the preferred method of download software (see below for other methods).

Products that have versions that are different for different versions of windows have a Smart Download option - this single file runs, senses the version of windows, then downloads and runs the appropriate download. You do require internet access on the system you want to download the IMG software to use this option. If you are downloading for a different system, or will move the software before installing, you cannot use the Smart Download option. Below the Smart Download option, click on the link labeled with "To see all download options (EXE, USB, U3, MSI, Zip, etc.), click here " - the page will refresh, and there will be distinct links for ALL download options. Then select the correct file for the version of Windows you will install on, and your browser will prompt you to run or save the file. Save the file, and note the saved location. When ready to install, double-click or open the install file (EXE/MSI). If the standard EXE download does not work on your target system, try the MSI version.

The following is the general approach (along with some known issues) used by the downloaded files:


Original ID: IW400319
Category: DownloadingType: Information Product: General Issue



IW0105120385
Multiple File Downloads (ZIP files)

This approach is becoming less common as CD-Rs are becoming cheaper, and floppy drives are getting harder to find. The following touches on a few key issues:
Original ID: IW400320
Category: DownloadingType: Information Product: General Issue



QW0105120386
How do I find the Downloadable software?

All downloads are available at the bottom of the product description page. Many times people would download the incorrect version for their needs. Be sure to review the product descriptions and notes at the top of the product page to verify that you are downloading the correct product for your needs.
Original ID: QW400321
Category: DownloadingType: Question/Answer Product: General Issue



QW0105120387
I don't want to enter my personal information in the form on the download page. How do I get a demo?

Your information is not required, as indicated clearly on the top of the page. Simply scroll down and select the downloadable file. If you would like product literature, and more information about IMG's products, use the form to enter a name and address, along with your e-mail.
Original ID: QW400322
Category: DownloadingType: Question/Answer Product: General Issue



QW0105120388
I'd like a demo on CD - what should I do?

Please contact IMG by e-mailing us with the request, or give us a call.
Original ID: QW400323
Category: DownloadingType: Question/Answer Product: General Issue



QW0105120389
How long does a typical download take?

There are all types of data connections available, and the speed of the download depends not only on the size of the download, but the type of Internet connection you have and the volume of Internet (or local) data traffic. For a typical 56K modem, a 1MB (1000K) download will take between 9-15 minutes.
Original ID: QW400324
Category: DownloadingType: Question/Answer Product: General Issue



QW0105120390
I've downloaded the file. Where is it?

Typically the file will be placed on your desktop, a Temp folder, the My Downloads folder, or My Documents folder. This is a function of your version of Windows, browser preferences, and your system configuration. If you can't find a recently downloaded file, you can try the following:
Original ID: QW400325
Category: DownloadingType: Question/Answer Product: General Issue

Notes:



IMG Home PageIMG ProductsProduct DownloadsOrdering InformationTechnical Support and Frequently Asked QuestionsDeveloper's Corner and UtilitiesAbout IMG
CustomersIMG ResellersMedia InformationIMG Events / Trade ShowsUseful LinksIMG Contact InformationIMG Information / Policies